What tolerances can you achieve?
Typical tolerances are ±0.2 mm, depending on geometry, material, and orientation. Critical dimensions should be discussed in advance.
Can you modify files before printing?
Yes. We can adjust wall thickness, fillets, tolerances, and orientation to improve print success and performance.
How should parts be oriented for printing?
Orientation affects strength, surface finish, and accuracy. Parts should be designed with load direction and layer adhesion in mind.
Should holes be designed to final size?
No. Printed holes typically print slightly undersized. We recommend allowing clearance or post-processing where precision is required.
What wall thickness should I design for?
As a general guide, walls should be no thinner than 1.2–1.6 mm depending on material. Thicker walls improve strength and print reliability.
Do you offer CAD or design support?
Yes. We provide in-house CAD design and modification services, including design for additive manufacturing (DfAM).
What file types do you accept?
We accept STL and STEP files. STEP files are preferred for complex or tolerance-critical parts as they retain true geometry.
Are material prices reflected accurately in the quote?
Yes. Pricing is material-accurate. Selecting a different material updates the price instantly to reflect material cost, print time, and wear on equipment.
Can you advise which material is best for my part?
Yes. If you’re unsure, we can recommend a material based on load, temperature, environment, and how the part will be used.
What are specialist filaments?
Specialist filaments include materials such as wood-filled, metal-filled, flexible blends, and aesthetic composites. These are typically chosen for visual, tactile, or niche functional requirements rather than pure mechanical strength.
